Menswear Place
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Terms and Conditions

These terms explain how you may use the Menswear Place website, how orders and payments work, and what to expect from shipping and returns. Please read them carefully before using the site or placing an order.

Introduction and Acceptance of Terms

Agreement to Terms

By accessing or using the Menswear Place website at https://menswearplace.com, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers who interact with the website or purchase goods from us. If you do not agree with any part of these terms, you must not use the website.

We may update these terms from time to time to reflect changes in our practices, legal requirements, or the services we offer. Continued use of the website after any changes are posted constitutes acceptance of the revised terms. We encourage you to review this page periodically.

Definitions

Key terms used throughout these Terms and Conditions are defined below for clarity:

  • “We”, “us”, “our” refers to Menswear Place.
  • “You”, “your” refers to the website visitor or customer.
  • “Goods” means the menswear products offered for sale through the website.
  • “Website” means https://menswearplace.com.

Orders, Pricing, and Payment

Placing an Order

Orders are placed through the website's collection page. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including where goods are unavailable, pricing is incorrect, or we suspect fraudulent activity.

You must provide accurate and complete information when placing an order, including a valid delivery address and contact details. We are not responsible for delays or failed deliveries caused by incorrect information you provide.

Pricing and GST

All prices are listed in New Zealand Dollars (NZD) and include 15% GST unless otherwise stated. We may change prices at any time without notice, but price changes will not affect orders that have already been accepted.

  • Prices are inclusive of GST unless otherwise stated.
  • We may change prices at any time without notice.
  • In the event of a pricing error, we will notify you and allow you to cancel the order.

Payment Methods

We accept major credit cards and other payment methods as displayed at checkout. Payment is processed securely through our payment provider. You agree to provide valid payment information and authorise us to charge the total order amount, including any applicable shipping costs.

We do not store your full credit card details on our servers. All payment information is handled in accordance with our Privacy Policy and applicable data protection laws.

Shipping and Delivery

Shipping Policy

We dispatch orders from New Zealand and offer carbon-neutral delivery across the country. Dispatch times are typically within 1-2 business days after your order is confirmed, although this may vary during peak periods or for remote locations.

  • Dispatch times are typically within 1-2 business days.
  • Delivery times vary by location.
  • Shipping costs are calculated at checkout.
  • We are not responsible for delays caused by carriers.

Risk and Title

Risk in the goods passes to you upon delivery to the address you provided. Title to the goods passes upon full payment of the order. You are responsible for providing a correct delivery address and for ensuring someone is available to receive the delivery if required.

Returns, Exchanges, and Refunds

30-Day Exchange Policy

We offer a 30-day exchange policy on unworn, unwashed items with tags attached. If you change your mind about a purchase, you may exchange it within 30 days of delivery, subject to the following conditions:

  • Items must be in original condition.
  • Exchanges are subject to stock availability.
  • You are responsible for return shipping costs unless the item is faulty.

Consumer Guarantees

Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993. If goods are faulty, not as described, or not fit for purpose, you may be entitled to a repair, replacement, or refund under that Act. Please contact us for assistance if you believe your goods do not meet the consumer guarantees.

Intellectual Property

Ownership of Content

All content on this website, including text, graphics, logos, and images, is owned by or licensed to Menswear Place. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

You may use the website for personal, non-commercial purposes only. Any unauthorised use of the content may violate copyright, trademark, and other laws. The Menswear Place name, logo, and related marks are our intellectual property and may not be used without permission.

Limitation of Liability

Disclaimer of Warranties

The website is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free or uninterrupted, or that any defects will be corrected.

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or inability to use it. Nothing in this section limits liability that cannot be excluded under New Zealand law, including your rights under the Consumer Guarantees Act 1993.

Governing Law and Jurisdiction

Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising out of or relating to these terms or your use of the website will be subject to the exclusive jurisdiction of the New Zealand courts.

Contact Information and Effective Date

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Effective Date

These Terms and Conditions are effective as of 10 October 2026.

Last updated: 10 October 2026