Call us
+64 9 123 4567Monday to Friday, 9am–5pm NZST. If we're unable to answer, please leave a message and we'll call you back.
We're here to help
Get in touch
Have a question about our collection, fabrics, fit, sizing, orders, or delivery? We're a small team based in Auckland, and we're happy to help.
We aim to respond to all enquiries within one business day. For order updates, please include your order number if you have one.
Talk to a real person
Write to us
[email protected]We respond within one business day. For order-related questions, include your order number.
Find the store
123 Queen Street, Auckland CBD, Auckland 1010, New Zealand
We're located in the heart of Auckland CBD, easily accessible by public transport. Street parking is available nearby.
Send us a message
Fill in the form below and we'll get back to you within one business day. Fields marked with an asterisk are required. We'll only use your details to respond to your enquiry.
Thanks! We'll be in touch within one business day.
Your message has been received. If you included an order number, we'll check it before replying.
Our hours
We're available Monday to Friday, 9am–5pm NZST. We're closed on weekends and New Zealand public holidays. Emails received outside business hours will be answered the next business day.
- Monday
- 9:00am – 5:00pm
- Tuesday
- 9:00am – 5:00pm
- Wednesday
- 9:00am – 5:00pm
- Thursday
- 9:00am – 5:00pm
- Friday
- 9:00am – 5:00pm
- Saturday – Sunday
- Closed
Find us
We're at 123 Queen Street, Auckland CBD. The map below shows our exact location. The nearest public transport stop is Britomart Station, a 5-minute walk away. If driving, there are several parking buildings on Queen Street.
Quick answers
Here are answers to questions we often receive. Click a question to expand the answer.
Yes. We offer 30-day exchanges on all full-price items, provided they are unworn, unwashed, and still have their original tags. If you need a different size or colour, contact us and we'll guide you through the exchange process.
Orders are dispatched from our Auckland store within one business day. Delivery within New Zealand typically takes 2–4 business days. All orders are sent with carbon-neutral delivery, and you'll receive tracking details by email.
Yes. All prices shown on our website and in store are in New Zealand dollars and include 15% GST. There are no hidden charges at checkout for New Zealand orders.
Explore the collection
While you wait for our reply, take a look at our timeless menswear essentials. All prices include 15% GST. We offer carbon-neutral delivery across New Zealand and 30-day exchanges.
Shop the New Zealand Collection